Privacy Policy

Privacy Policy

Last updated: December 15, 2024

Introduction

At SucculenCare, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Email address
  • Name (optional)
  • Profile photo (optional)
  • Payment information (processed securely through Stripe)

Plant Data

Information about your plants that you choose to store in the app:

  • Plant photos
  • Plant species and names
  • Watering schedules and history
  • Care notes and reminders
  • Growth tracking data

Automatically Collected Information

  • Device information (model, OS version)
  • IP address and location data (for weather features)
  • App usage statistics
  • Crash reports and diagnostics

How We Use Your Information

We use the information we collect to:

  • Provide and maintain the app functionality
  • Process your subscription payments
  • Send you watering reminders and notifications
  • Provide weather-based care recommendations
  • Improve our AI plant identification accuracy
  • Respond to your support requests
  • Send important updates about the service
  • Analyze usage patterns to improve the app

Data Storage and Security

We use industry-standard security measures to protect your data. Your information is stored on secure servers provided by Supabase, with encryption both in transit and at rest. Plant photos are stored securely with access controls to ensure only you can view your collection.

Data Sharing

We do not sell your personal data. We may share your information only in the following circumstances:

  • Service Providers: We share data with trusted third parties (Stripe for payments, Google for AI identification, OpenWeather for weather data) who help us operate the app
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you explicitly agree to share your data

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data (Pro plan feature)
  • Opt-out of marketing communications
  • Withdraw consent for data processing

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Encrypted

Your data is encrypted in transit and at rest

Private

Only you can access your plant collection

Your Data

You own your data and can export it anytime